Federal Employee Program
To learn more about your choices, refer to www.fepblue.org.
Our experienced staff of representatives are trained to handle your questions about claims, medical benefits, dental benefits, pharmacy programs and other Blue Cross and Blue Shield Service Benefit Plan issues. For Federal Customer Service inquiries, please call us at 1-800-932-7724 or 601-932-4252, Monday through Friday between 8:00 a.m. and 4:30 p.m.
TTY/TDD services are available by dialing 711 or 1-800-582-2233. A Mississippi Relay Operator will get in touch with Blue Cross & Blue Shield of Mississippi to help with your needs.
The Federal Employee Program offers many online services, including viewing and printing your claims information, online EOBs, changing your address, requesting ID Cards and more. Sign up for or log in to the FEP eService website here.
Locate a Network Provider
As you make decisions about your healthcare, the Blue National Doctor and Hospital Finder is one source for important information about doctors, hospitals and other healthcare providers. Always seek the advice of a physician or other qualified healthcare provider for answers to any questions regarding the selection of a doctor, specialist or healthcare facility. Verify the doctor, hospital or other healthcare provider participates in your network before making an appointment. Click here to find a Network Provider.
Field Service Representative
The FEP Group Representative conducts the marketing and external service activities necessary to promote the Blue Cross and Blue Shield Service Benefit Plan to federal installations throughout the State of Mississippi. Health Benefit Officers and federal employees can contact our Field Service Representative at 601-664-4812.